Dammy Henry - Your Meticulous Analyst

Work Experience

Apr 2024 – Present · Pittsburgh, PA

Developed and implemented new client systems through analysis and testing, enhancing system efficiency and increasing client satisfaction by 20%.
Ensured the smooth flow of electronic data between business partners by handling inbound and outbound documents, conducting audits, and networking with partners.
Solved complex project issues by leveraging technology, collaborating with service partners, and applying deductive reasoning.
Managed and led EDI projects and setups including documentation, QA, implementation support, and workflow management.

Feb 2019 – Apr 2024 · Pittsburgh, PA

Collected and prepared data from diverse sources, ensuring accuracy and consistency, improving reliability of analyses.
Analyzed data using statistical techniques to identify patterns and trends which informed strategic business decisions.
Created dashboards and charts to communicate insights, increasing stakeholder engagement.
Prepared comprehensive reports and presentations that summarized key insights, leading to actionable recommendations.
Partnered cross-functionally to understand needs and provide relevant analysis supporting decisions.

Nov 2017 – Feb 2019 · Kalamazoo, MI

Standardized and automated operational reports for fleet management using Excel and created contextual dashboards in Visio.
Built strong relationships with crucial internal and external stakeholders to align with company objectives.
Implemented row-level security in Power BI and created DAX measures to enhance data security and reporting accuracy.
Identified and documented system constraints and implications of proposed changes, minimizing risks.

May 2017 – Nov 2017 · Phoenix, AZ

Crafted and presented a marketing plan for Employment Practices Liability Insurance Packages.
Queried and analyzed company data (SQL) to provide accurate, data-driven information to underwriters and insurers.
Marketed to and communicated with clients across North America, increasing engagement and reach.
Standardized and automated lead intake processes and documentation.

Nov 2013 – Jan 2015 · Akure, NG

Led a team to identify and overhaul inefficient processes, using data analytics to justify modernization and track progress.
Created process flow diagrams in Microsoft Visio to map business processes and identify areas for improvement.
Documented key business processes and rules for automation, reducing manual effort.
Created SOPs and dashboards for executive reviews; updated policies using analytics to ensure compliance and efficiency.